Location: JSB Office, Bronx, New York

Work Type: Full Time

Salary: $60,000 - $70,000

Experience: 5 years minimum in team management, scheduling, hiring and client relations.

Expected duties may include but are not limited to:

  • Schedule security officers and maintain stable work schedules (100-200 team members);
  • Handle call outs of security officers 24/7;
  • Coordinate with Talent Management (HR) for meeting with security officers who are performing well for recognition;
  • Coordinate with Talent Management (HR) to coach security officers with poor performance;
  • Coordinate site coverage for special request from clients and staff;
  • Work closely with Talent Management (HR) to recruit security officers that are the best fit for JSB culture and expectations;
  • Work with Field Supervisors to insure sites are operating accordingly;
  • Prepare reports and recommendations for weekly staff meetings;
  • Communicate to all staff and clients on a regular and timely manner;
  • Ensure all security team members are properly trained before working any position;
  • Train security officers;
  • Perform regular evaluation of all team members;
  • Perform site visits on a regular frequent basis;
  • Review site visit reports and respond appropriately;
  • Ensures high level of client satisfaction through proactive site visits, schedules and immediate follow-up to client concerns;
  • Maintain current and working knowledge of site contract requirements;
  • Escalate important incident and other reports to JSB management and necessary client reps;
  • Review time and attendance for security officers;
  • Report to management of any staffing problems that may arise as client requirements change;
  • Ongoing review of training material with subordinates to ensure compliance with all JSB policies and procedures;
  • Respond to call outs and open posts, adjust schedules;
  • Coordinate with field management and client’s management team;
  • other duties as needed.


Requirements:

  • 5 years minimum in team management, scheduling, hiring and client relations.
  • Strong and Consistent Work Ethic
  • Detail orientated
  • Able to meeting deadlines
  • Excellent computer skills
  • Solid understanding of scheduling
  • High degree of accuracy and attention to detail
  • Professional Demeanor and Appearance
  • Strong verbal and written communication skills
  • Command of the English language and ability to be clearly understood in English
  • High School Diploma or G.E.D. required
  • Authorized to legally work in the United States
  • Pass a drug test with negative results
  • Pass an extensive background check, including criminal history, personal references, and employment and education verification, as well as Department of Motor Vehicle and credit checks, if applicable
  • If prior military, must be able to provide a DD214 discharge document with discharge status indicated, upon job offer


Benefits:

  • 401K
  • Healthcare
  • Paid Vacation
  • Sick Time
  • TransitChek